Representation Before Authorities
We take up members' individual and collective issues with municipal corporations, development authorities, railways, airports, metro rail corporations and traffic police through written representations, meetings and follow-up.
Tender Guidance
Plain-language explanation of tender documents — eligibility, EMD, reserve price, annual escalation, penalty, termination and force-majeure clauses — so that members bid with full understanding.
Panel of Legal Advocates
Access to experienced advocates for advice on show-cause notices, termination, blacklisting, recovery and arbitration matters.
Operator Grievance Desk
A dedicated desk to register members' grievances, track their status and follow up until they are resolved or closed.
Contract Relief and Loss Mitigation
Support in preparing well-documented requests for licence-fee relief, proportionate remission, extension of contract period and refund of deposits.
Policy Advocacy
Constructive suggestions on parking policies, rules and model tender conditions, based on operators' experience in the field.
Training and Capacity Building
Workshops for owners, supervisors and attendants on compliance, GST, digital collection, record-keeping and courteous conduct with the public.
Policy and Tender Updates
Regular bilingual updates on new parking rules, circulars, court judgments and tender notices relevant to members.
Digital Parking Adoption
Guidance on FASTag-based parking under IHMCL's policy, UPI collection, electronic receipts and parking-management software.
Dispute Resolution and Mediation
Encouraging amicable settlement of disputes through dialogue and, where the contract provides for it, through conciliation or arbitration.
Member benefits
- Membership certificate and photo identity card for the member and one authorised representative
- Priority access to the Help to Operators desk, with tracking of your case
- Initial legal guidance through the Association's panel of advocates, with reasonable fee terms sought for further work
- Review of tender documents and a clause-by-clause summary before you bid
- Collective representation of members' issues before authorities at city, state and national level
- Bilingual updates on parking rules, circulars, court judgments and tender notices
- Ready formats for representations, RTI applications, replies to show-cause notices and relief requests
- Workshops and webinars on compliance, GST, digital collection and staff conduct
- Guidance on adopting FASTag, UPI and electronic receipts at your parking sites
- Listing in the Association's verified member directory
- Networking with operators from other cities and states, and participation in State chapters
- Right to take part in the General Body and in the Association's elections, as per its rules